I want to reset my password, but I did not receive a recovery code via e-mail. What can I do?

It is possible that you have not yet entered your e-mail address for the recovery of your password.

In this case, it is best to contact the person responsible in your company. They can reset the login data and store your e-mail address that you can create a new password yourself in the future.

As soon as you can log in again, you have the option to enter a private or business email address in the main item "Menu" and then "My account" to recover your password. This email address is private and cannot be seen by other users. It will only be used to send you a recovery code in case you forget your password